San Francisco man faces worst tech support outage in years
NEW DELHI, SAN FRANCISCO (The Global Edition) – Three electricity grids in India connecting more than 20 states and the national capital collapsed on Tuesday, triggering a major power crisis across the country and leaving Jack Dempsey (45) in San Francisco with serious printing software problems.
The power crisis was the second in two days, leaving much of the country, including Lexxon printers’ tech support in New Delhi, without power.
The blackout in 20 states across north, eastern and north-eastern India affected more than 600 million people, severely impacted train services in the country and jeopardized Mr. Dempsey’s intent to print out two A4 pages with his new poems, written this weekend.
According to the latest reports, while 82 per cent of power could be restored in the northern region, it still does not guarantee the printer tech support will be up and running in time to help Mr. Dempsey locate the correct printer driver on the CD he got with the printer.
Other sufferers, besides Mr Dempsey, were 265 miners trapped in coal mines in West Bengal and Jharkhand due to the power outage.
Around the time the San Francisco local dialed the support line and got cut off. After waiting twenty minutes, the power collapse triggered disruption in Metro and train services, crippled water supply and choked roads due to non-functional traffic lights.
Speaking to media about the printing crisis in San Francisco, Sushil Kumar Shinde, who shifted from the Power Ministry to the Home Ministry on Tuesday, put the blame of the grid failure on the states that have been over drawing power. He said, “Sooner or later this had to happen – there’s a person out there who needs our help and we are unable to provide it. Although the driver he is looking for is probably in the CD’s /DRIVERS folder”, recommended the minister.
BREAKING: In a telephone interview from the trauma ward of New Delhi’s Okhla Road hospital, Mr. Shinde requested that we inform readers to first check if the power is switched on.